Millennials and Generation Z are now nearly half of U.S. population, which presents recruitment challenges for banks and insurance firms. With recruiting, onboarding, and talent management best practices changing alongside new generational demands and digital transformation, financial services leadership must adjust or face dimmer hiring prospects. Full Interview at Oracle.com on Hiring #Millennials and #GenZ for #FinancialServicesContinue reading “The Coming Talent Battle in Financial Services: Hiring Millennials and Gen Z”
Tag Archives: digital transformation
Employment opportunities and #Digital transformation @Oracle.com
The US Bureau of Labor Statistics released a fresh slate of data in the jobs report, showing 164,000 jobs added and a steady 3.7% unemployment rate. Despite recession fears, these numbers continue to show optimism that the market still has potential to grow. The average worker will also need to stay abreast of their ownContinue reading “Employment opportunities and #Digital transformation @Oracle.com”
How are banks becoming digital sales engines? “Intelligent Sales” @Finextra
In the era of “Intelligent Banking”, banks like BBVA and Citi are applying AI and autonomous solutions to grow margin and revenue using the most effective channels. Leveraging their data, they hyper-personalize communications and systematically maximize sales conversion. “Intelligent Sales” is not just about business growth, but also about being relevant to their customers andContinue reading “How are banks becoming digital sales engines? “Intelligent Sales” @Finextra”
La hora tech con ESIC
Invitado a un nuevo capítulo de #LaHoraTech por @ESIC. Conversando sobre la necesidad que tienen los negocios de transformarse digitalmente y algunas oportunidades para hacerlo: Buscar el talento necesario para afrontar la transformación. Poner siempre al cliente en el centro de todo lo que hacen. Aprovechar toda la tecnología par a conseguir los objetivos deContinue reading “La hora tech con ESIC”
Claves de Transformacion Digital en El Confidencial
En colaboración con ESIC y WOBI, y en compañia de expertos internacionales como Charlene Li y Nathan Furr, El Confidencial recoge nuestra conversación sobre las claves para triunfar con la transformación digital. Sintéticamente, hablamos sobre: Cómo desarrollar negocio conectando lo físico y lo digital, aprovechando la tecnología y la Inteligencia Artificial y potenciando el talentoContinue reading “Claves de Transformacion Digital en El Confidencial”
From ‘Digital Banking’ to ‘Intelligent Banking’ transformation
In a fiercely competitive digital landscape, banks need to accelerate the applications of Artificial Intelligence (AI) and autonomous cloud technology (a.k.a. “Intelligent Banking”) to boost digital sales, optimize costs and empower agile, internal talent. Banks that are slow off the mark stand to lose a big growth engine. Four areas are key for an “IntelligentContinue reading “From ‘Digital Banking’ to ‘Intelligent Banking’ transformation”
Opportunities on #Digital Transformation @WOBI @ElConfidencial
This week, I was keynote speaker on WOBI forum on Digital Transformation, invited by ESIC. The topic: “Digitize your business: the technology revolution and the talent”. Covering the key challenges and opportunities: AI & Adaptive Intelligence, opportunities for your business Five steps of digital transformation Management with intelligence: innovation with solutions From Customer ExperienceContinue reading “Opportunities on #Digital Transformation @WOBI @ElConfidencial”
3 Hyper-trends from Mobile World Congress #MWC18
In terms of business impact, we can summarize the Mobile World Congress #MWC18 with 3 core topics: 1) Hyper-personalization of Customer Experience, with Artificial Intelligence (#AI) Virtual assistants are no longer a trend, but a real business driver present everywhere. They really help to set the customer at the center. For example: Google showcases inContinue reading “3 Hyper-trends from Mobile World Congress #MWC18”
“Meaningful Relationships” with Artificial Intelligence
Customers have already changed. According to Accenture research, 45% of customers in Spain are “Nomads”, digitally advanced customers, used to new digital solutions. And almost 44% of Spaniards are “Quality seekers”, expecting a personalized service. In this complex context: What are the trends to engage with customers on the Digital Revolution? This was a question I tryContinue reading ““Meaningful Relationships” with Artificial Intelligence”
Are you maximizing your Return on Digital Investments?
The Digital Revolution is disrupting, not just the customer experience or the channels’ transformation, but the core of the business value. In 2011, there was just 1 tech company among the Top5 largest companies in U.S. by market cap. Exxon was bigger than Apple, and the other three companies were also incumbents: the oil companies PetroContinue reading “Are you maximizing your Return on Digital Investments?”
Villaseca on Digital & Business 