We are thrilled to announce that with #agile methodologies, CEPSA teams are collaboratively revolutionizing digital experiences. Our new #CepsaGoW loyalty program and app are just the beginning of the incredible journey we’re embarking on towards a more sustainable future. We can’t wait to spread more #positivemotion as we work towards the #energytransition!
Tag Archives: customer experience
Forbes, digitalizacion y experiencias
Forbes se hace eco de la relevancia en Cepsa del diseño de experiencias digitales para clientes y empleados, según ha mostrado el evento “Industrial Experience Summit”. Forbes highlight the relevance at Cepsa of designing digital experiences for customers and employees, as shown by the “Industrial Experience Summit” event. Cepsa apostará su transformación digital al diseñoContinue reading “Forbes, digitalizacion y experiencias”
CDO of the Year 2023 CIONET
Thanks to my CDO/ CIO peers at CIONET for my nomination for Spanish CDO of the Year 2023! CIONET is the largest community of senior digital and IT leaders in Europe and Latin America. They invite the digital community to participate in the selection of the tech and digital leaders of the year, in theContinue reading “CDO of the Year 2023 CIONET”
¿Es el metaverso la siguiente revolucion de oficinas y tiendas para una empresa inteligente?
En las últimos semanas, los medios de comunicación se han hecho eco de noticias sobre la transformación de la red social Facebook, que se ha transformado en una nueva marca, Meta. Es una apuesta por el auge de los metaversos, un término que se refiere a una realidad digital que combina aspectos de las redesContinue reading “¿Es el metaverso la siguiente revolucion de oficinas y tiendas para una empresa inteligente?”
Thrilled with the new book “De Silicon Valley a tu Negocio”
After a few years living in Silicon Valley with Oracle, and helping companies and professionals through the California-Spain Chamber of Commerce, it seemed a good time to share some learnings about this ecosystem and a mindset that combines the human side with digital transformation. Thanks to the support ESIC Editorial, we share how innovation, computerContinue reading “Thrilled with the new book “De Silicon Valley a tu Negocio””
Ilusionado con el nuevo libro “De Silicon Valley a tu Negocio”
Tras algunos años viviendo en Silicon Valley con Oracle y ayudando a empresas y profesionales a través de la California-Spain Chamber of Commerce , parecía un buen momento para compartir algunos aprendizajes sobre este ecosistema y un mindset que combina el lado humano con la transformación digital. Gracias al apoyo ESIC Editorial, compartimos como seContinue reading “Ilusionado con el nuevo libro “De Silicon Valley a tu Negocio””
Silicon Valley Technology and Innovation for ESIC Business & Marketing School
The Silicon Valley innovation ecosystem inspires entrepreneurs and professionals around the world. As an example, the California-Spain Chamber of Commerce has connected Spanish entrepreneurs with the SiIlicon Valley ecosystem, in the recent Silicon Valley – Spain Venture Summit 2021. And new companies, such as Instacart, take advantage of the digital revolution to transform entire sectors,Continue reading “Silicon Valley Technology and Innovation for ESIC Business & Marketing School”
How can a 360-customer view help banks to engage with customers?
According to the 2020 Oracle survey “Customer Experience Trends in Financial Services,” 39% percent of banks surveyed stated that their inability to effectively put data to work results in inconsistent customer engagements. They struggle to bring together real-time front office interactions with data, insights, and offers to form a best-in-class end-to-end experience. At a recentContinue reading “How can a 360-customer view help banks to engage with customers?”
New Life in Silicon Valley!
After an awesome year in Oracle EMEA, working with great colleagues, clients and partners, I have begun a new adventure as expat in our @Oracle headquarters in Silicon Valley. Now on a global basis, helping worldwide Financial Services leaders accelerate their digital transformation with Oracle applications, evolving Cloud, Artificial Intelligence and Machine Learning solutions, andContinue reading “New Life in Silicon Valley!”
Employment opportunities and #Digital transformation @Oracle.com
The US Bureau of Labor Statistics released a fresh slate of data in the jobs report, showing 164,000 jobs added and a steady 3.7% unemployment rate. Despite recession fears, these numbers continue to show optimism that the market still has potential to grow. The average worker will also need to stay abreast of their ownContinue reading “Employment opportunities and #Digital transformation @Oracle.com”
How are banks becoming digital sales engines? “Intelligent Sales” @Finextra
In the era of “Intelligent Banking”, banks like BBVA and Citi are applying AI and autonomous solutions to grow margin and revenue using the most effective channels. Leveraging their data, they hyper-personalize communications and systematically maximize sales conversion. “Intelligent Sales” is not just about business growth, but also about being relevant to their customers andContinue reading “How are banks becoming digital sales engines? “Intelligent Sales” @Finextra”
La hora tech con ESIC
Invitado a un nuevo capítulo de #LaHoraTech por @ESIC. Conversando sobre la necesidad que tienen los negocios de transformarse digitalmente y algunas oportunidades para hacerlo: Buscar el talento necesario para afrontar la transformación. Poner siempre al cliente en el centro de todo lo que hacen. Aprovechar toda la tecnología par a conseguir los objetivos deContinue reading “La hora tech con ESIC”
Claves de Transformacion Digital en El Confidencial
En colaboración con ESIC y WOBI, y en compañia de expertos internacionales como Charlene Li y Nathan Furr, El Confidencial recoge nuestra conversación sobre las claves para triunfar con la transformación digital. Sintéticamente, hablamos sobre: Cómo desarrollar negocio conectando lo físico y lo digital, aprovechando la tecnología y la Inteligencia Artificial y potenciando el talentoContinue reading “Claves de Transformacion Digital en El Confidencial”
From ‘Digital Banking’ to ‘Intelligent Banking’ transformation
In a fiercely competitive digital landscape, banks need to accelerate the applications of Artificial Intelligence (AI) and autonomous cloud technology (a.k.a. “Intelligent Banking”) to boost digital sales, optimize costs and empower agile, internal talent. Banks that are slow off the mark stand to lose a big growth engine. Four areas are key for an “IntelligentContinue reading “From ‘Digital Banking’ to ‘Intelligent Banking’ transformation”
Villaseca on Digital & Marketing 