As someone deeply involved in the world of Artificial Intelligence and digital transformation, I have seen firsthand how crucial it is to understand what truly motivates #AI and key digital experts across data, cloud, robotics, digital experience and technology, etc. A few years ago I wrote a book titled “Develop your digital talent” (ESIC Editorial),Continue reading “Unleashing AI Talent: How to Attract and Motivate Digital Experts for Business Growth in 2025”
Tag Archives: cx
Human + AI= Value-driven Experiences : Cepsa at Forrester’s CX Summit EMEA in London
Cepsa took center stage at Forrester’s CX Summit EMEA 2024 in London. This event brought together digital, CX, B2B and B2C leaders to explore the transformative potential of human + Artificial Intelligence (#AI) interactions. The fusion of humans and AI promises to revolutionize business dynamics. This summit featured valuable insights shared by prominent industry andContinue reading “Human + AI= Value-driven Experiences : Cepsa at Forrester’s CX Summit EMEA in London”
From ‘Digital Banking’ to ‘Intelligent Banking’ transformation
In a fiercely competitive digital landscape, banks need to accelerate the applications of Artificial Intelligence (AI) and autonomous cloud technology (a.k.a. “Intelligent Banking”) to boost digital sales, optimize costs and empower agile, internal talent. Banks that are slow off the mark stand to lose a big growth engine. Four areas are key for an “IntelligentContinue reading “From ‘Digital Banking’ to ‘Intelligent Banking’ transformation”
Villaseca on Digital & Business 