“Big Insights” in the Services Revolution

I have been invited by ESOMAR and IE to share some thoughts on Decision Making based on Market Research. It is a good opportunity to forecast about the changes some business decision support units are having within the “Services Revolution” going on. The key about the changes in the Services industries in the digital era is aContinue reading ““Big Insights” in the Services Revolution”

ROI Inversion en Marketing

Conversamos en un foro organizado por IE Business School y SAS sobre Relationship Marketing y la medición del retorno del Marketing. A destacar: el estudio realizado por IE Business School para objetivar el tema pues  “Tan sólo el 5% de las compañías españolas confía en su capacidad para medir el ROI” Programa Seminario IE Financial Tech Marketing ROIContinue reading “ROI Inversion en Marketing”