The book analyzes what consumers expect from future banks and insurers’, as a guide for the future of Financial services. The key idea is setting the customer at the core of the business. Regarding BBVA case, we share examples from innovation and customer-centric views. To Highlight: real cases and experiences from Financial Services companies worldwideContinue reading “Contribution to the Book Reinventing Financial Services”
Category Archives: Books
Contraportada en Libro Introducción a la investigación de mercados
Un interesante (y actualizado) libro sobre la investigacion de mercados, adecuado tanto para estudiantes de Marketing como aquellos interesados en los conceptos basicos del research. A destacar: casos prácticos para ilustrar los conceptos clave. Libro en Amazon Libro en Google Books
Villaseca on Digital & Business 