Cepsa took center stage at Forrester’s CX Summit EMEA 2024 in London. This event brought together digital, CX, B2B and B2C leaders to explore the transformative potential of human + Artificial Intelligence (#AI) interactions. The fusion of humans and AI promises to revolutionize business dynamics. This summit featured valuable insights shared by prominent industry andContinue reading “Human + AI= Value-driven Experiences : Cepsa at Forrester’s CX Summit EMEA in London”